A fast, secure, elegant experience in the contact center is here. Despite the explosion of digital interactions that are now possible usin...
Our smartphones have revolutionized the way we live life. Their embedded sensors and digital capabilities change the way we live our lives. ...
The Little Dutch Boy was a piece of American fiction Written in 1865, but it Would Have Never Worked…. “When a dike is about to break, a...
People Say I’m a Dreamer, but I’m Not the Only One. The news stories are all around us. Online stalker jailed for nine years, a man wh...
And what are we geeks doing about it?…. I have written a lot of blogs about identity, privacy, and the protection of sensitive personal in...
What exactly does “verified” mean? Well, whatever you want or need it to mean…. Unlike the telephone network as it was origina...
Like any new technology, the internet (which constantly introduces new technology) has unintended consequences…. As the internet ha...
Why Versus How: Evaluating the Reason for the Authentication to Determine the Best Method There seems to be much variation in how the authen...
Neither one has to last very long to have an impact…. With all the talk of lettuce and political longevity, it strikes me that a fr...
