Resources White Paper/Article
Bad actors are working overtime to defraud you and your customers, costing enterprises millions of dollars in fines, diminished reputation, and lost revenue. No one wants their name in the news. Unfortunately, avoiding that fraud is costly in time, agent resources, and compliance. Luckily, a new era is beginning where verified identity can be the foundation of ultra-secure interactions in your contact center. Journey has a holistic approach at the network layer – a password-free identity solution with award winning customer experience, so your business will run with much greater efficiency and effectiveness.