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Consulting Solutions/Sales Engineer

Denver, CO

Journey is set to change the way customers and workers prove they are who they say they are… forever. We’re shifting the landscape of risk and security in the Customer Experience to a brand new expectation of integrated identity as the root of trust across all business processes. Don’t take it just from us… Journey is proud to have won industry and analyst accolades only months after launching in 2020- monumental awards like Enterprise Connect’s Best of Show. We are looking to add to the amazing, dynamic team of The Bold and have an immediate opening for a talented Technical Sales Executive to join our team. If you’re motivated by fast-paced enterprise sales that require a highly technical and independent-acting customer leader, we are excited to hear from you.

  • Work closely with existing customers, new prospects and channel sales partners to progress opportunities from “art of the possible” vision to closed sales.
  • “Quarterback” the sales process in top high-touch opportunities
  • Engage the executive team in customer opportunities to facilitate progress and push wins
  • Conduct live demonstrations for prospects and training sessions for partners or new customers
  • Provide detailed specifications for proposed solutions including time and scope involved
  • Assist product and engineering teams in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
  • Establish a framework for necessary contributions from various customer or partner departments while facilitating their regular collaboration
  • Analyze current technologies (and vendors) used within all stages of funnel opportunities and develop steps and processes to augment, displace, or target net-new programs
  • Work alongside project management teams to successfully monitor progress and implementation of Journey software
  • Minimum of 7 years in an enterprise sales environment, preferably SaaS. Leading solution engineering teams or consulting engineering teams is a plus.
  • Direct SaaS sales engineering with project development and leadership skill are preferred
  • Comfortable working day to day with customer executives. Excellent communication skills- written and verbal- are essential.
  • Experience developing and closing Contact Center and Customer Experience sales, SaaS and cloud infrastructure
  • Up to date understanding of best practices regarding Contact Center security measures
  • Experience with Software Engineering, Customer Experience and design architecture
  • Advanced understanding of VAR and SI “high touch” sales
  • Prior working relationships with Avaya, Cisco, ConvergeOne, NICE/InContact, Nuance, and Pindrop are a plus
  • Ability to work with various departments to facilitate the orderly execution of a sales process including creation of proposed project plans and SOW’s
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