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Support

Have a question, concern, or request? Please reach out to us.

Customer Support

For Journey Customers and all other support requests, please use the general support form by clicking the button below.

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Support Phone Number

Support Email Address
Support Hours

Monday through Friday, 8am to 5pm Mountain Time (US).

Support Holidays
  • Last Monday in May – Memorial Day
  • 4 July – Independence Day
  • First Monday in September – Labor Day
  • Last Thursday & Friday in November – Thanksgiving Holiday
  • 24 and 25 December – Christmas Holiday
  • 31 December, 1 Jan – New Years Holiday

Note: If a holiday falls on a Sunday, the holiday may be observed on the following Monday. If the holiday falls on a Saturday, the holiday may be observed on the preceding Friday.