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Support

Have a question, concern, or request? Please reach out to us.

Partner Support

If you are a current Journey partner, please login and use the support form by clicking the button below.

Partner Portal Login

Customer Support

For Journey Customers and all other support requests, please use the general support form by clicking the button below.

Support Form
Support Phone Number

Support Email Address
Support Hours

Monday through Friday, 8am to 5pm Mountain Time (US).

Support Holidays
  • Last Monday in May – Memorial Day
  • 4 July – Independence Day
  • First Monday in September – Labor Day
  • Last Thursday & Friday in November – Thanksgiving Holiday
  • 24 and 25 December – Christmas Holiday
  • 31 December, 1 Jan – New Years Holiday

Note: If a holiday falls on a Sunday, the holiday may be observed on the following Monday. If the holiday falls on a Saturday, the holiday may be observed on the preceding Friday.