Journey Launches Secure Identity and Transaction Applications Using Smartphone Capabilities on the Five9 CX Marketplace. Read Press Release

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Authentication Through Transfers

Journey utilizes the digital certificates that were created during authentication. They reside with the user, so if the user is transferred between front-office personnel, the identity credentials are stored with the end user and presented, eliminating the need to re-authenticate the user.

  • Eliminates a significant pain point for your customers
  • Mutually authenticate caller and agent
  • Save significant time by avoiding repetition of PII
  • Compliant with security and privacy requirements
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Learn More About Authentication Through Transfers

Journey’s products are easy to deploy. Please get in touch at to learn more.