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Security, Identity, Efficiency and Quality Control Will Scale Successful W@H CX Platforms
07 | Jul

It has been a challenging four months in the contact center and CX industry, with news coming out every day on the successes and failures to...

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The Triumvirate of Identity: Something You Know, Something You Have and Something You Are
12 | Jul

It is important for everyone to understand the elements of online identity. This guide explains the triumvirate of identity: something you k...

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How a Journey Mobile App Can Help You
17 | Jul

Journey Mobile provides enterprise mobile solutions for its customers. Here’s how we can help your organization thrive in the mobile appli...

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How to Navigate the World of Data Security and Privacy
26 | Apr

When running a company, you also need to be sure you're protecting your consumers. As such, it's up to you to look after these needs on your...

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TMI When All I Want Is to Refi
24 | Jul

Journey has developed an innovative approach to enabling consumers and businesses to exchange and verify information without actually exposi...

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Invasion of the Data Snatchers 
12 | Aug

Journey uses asymmetric encryption. The solution is to use symmetric keys to encrypt personal information instead of inputting it or showing...

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Over the Counter Oversharing
20 | Aug

Journey can’t cure a headache but it can treat the sting of silly questions....

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Identity, the Universe and Everything!
21 | Oct

Legend has it that in the beginning there was Adam. He was all alone and the concept of identity was meaningless. Because Adam was lonely, h...

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22 | Oct

Thanks for a great 30 years SMS protocol, but your hippy-dippy, free-wheeling, network needs an upgrade. From a recent Forbes’ article...

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