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The
Trusted Identity
Platform

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interaction between agent and customer
interaction between agent and customer
Secure Transactions
interaction between agent and customer
Agent Authentication
interaction between agent and customer
Digital ID Verification
interaction between agent and customer
Biometric Customer Authentication
interaction between agent and customer
eSignatures
interaction between agent and customer
eForms
interaction between agent and customer
Outbound Campaigns

Journey’s identity platform establishes ultra high veracity identity of customers and employees. Easily deploy secure voice, digital, in-person interactions without exposing employees to sensitive information.

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Journey’s identity products can stand alone or combine to provide award-winning customer experience and powerful security using verified identity as the source of truth.

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Across Devices, Channels and Departments

Journey’s Approach to Trusted Identity is Fundamentally Different

Our Tech
Our Security Model

Identity capabilities can be easily mixed and matched to meet the common business challenges, solving for security, privacy, customer experience and deployment needs.

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Identity verification and everyday authentication create ultra high veracity identity in voice, digital and in-person interactions

Customer

Passwords are annoying and dreadfully insecure. There’s a better way, and it’s easy for you and your customers.

Customer

Ensure only your employees are sitting in front of their screens

Agent

Robocalling killed outbound campaigns, but Journey has a new way to establish trust upfront, increasing connect rates up to 10x

Results

Crush contact center KPIs with faster call handle time, better security and an award-winning customer experience

Results

Identity verification and everyday authentication create ultra high veracity identity in voice, digital and in-person interactions

Customer

Passwords are annoying and dreadfully insecure. There’s a better way, and it’s easy for you and your customers.

Customer

Ensure only your employees are sitting in front of their screens

Agent

Robocalling killed outbound campaigns, but Journey has a new way to establish trust upfront, increasing connect rates up to 10x

Results

Crush contact center KPIs with faster call handle time, better security and an award-winning customer experience

Results

Looking for additional ways Journey can transform your business?

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Reach Out to Our Sales Team to Discuss Our Products & Solutions

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