Trusted Identity Across the Omnichannel Customer Experience
Journey’s identity products can standalone or combine to provide award-winning customer experience and powerful security using verified identity as the source of truth.
Protect your business and your customers’ sensitive information
Fast and secure authentication
Verify digital identity in minutes
Protect your customers’ data privacy and your compliance posture for all sorts of transactions by encrypting each session and showing proof of its completion, but never the sensitive consumer info.
Leverage smartphone sensors to prove identity and initiate wire transfers swiftly and securely.
Collect any type of customer information into forms even during calls with agents
Collect biometrically signed documents - even during calls with agents
Capture Digital or Credit Card Payments with an API-Driven Solution that Integrates in a Few Weeks
Interactive process drives 10x improvement in right party contact rates
Securely authenticate your customers, partners and employees across all digital and voice channels without passwords and without revealing sensitive customer information.
Journey’s approach to cloud-based biometrics enables a fast and far more secure authentication solution that can be leveraged using a smartphone or a browser session.
Mutually authenticate caller and agent and eliminate a significant pain point for your customers
Customer accounts recovered easily and securely to new devices w/biometric identity, not password resets or KBA.
Ensure that the authenticated individual remains in the interactions throughout the entire session.
Easily add additional biometric factors during large or sensitive transactions.
Agent verifies customer AND customer verifies agent without sharing sensitive data.
Establish a digital identity that may be used once or throughout the customer journey to streamline the experience, eliminate fraud and protect customer data privacy.
Leverage any number of database checks, including Credit, Terrorism, Mobile Phone, and more depending on the need.
Journey's eKYC solutions have a simple interface that establishes ultra-high veracity identity in about 1 minute on average.
Verify your customers using biometrics matched to a photo ID.
