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Blog: Identity

“Cheers” and the Internet – Where Everybody Knows Your Name
19 | Jan

While it may be nice that everyone at a favorite gathering place knows your name, this is certainly not the case with the Internet. Identity...

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Trademark, Shmademark … Who really cares?
01 | Dec

A few weeks ago, Journey was officially awarded the trademark “Zero Knowledge Network”. This is important to us because this trademark e...

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Facial Biometrics – DONE RIGHT
07 | Feb

I do wonder whether this news story about the IRS quickly ditching facial biometrics is a knee jerk reaction to a poorly implemented system ...

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Avaya and Journey at HIMSS 2022 – Discover New Connected Patient Experiences
08 | Mar

COVID-19 forced companies across the healthcare continuum to adapt, and now the future of patient engagement is here. Organizations need to ...

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And The Breach Goes On….
04 | Apr

Yahoo disclosed that a breach in August 2013 by a group of hackers had compromised 1 billion accounts. In October of 2017, Yahoo changed the...

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The Basic Experience of Calling a Contact Center Hasn’t Changed in 30 Years. Why?
08 | Nov

Our smartphones have revolutionized the way we live life. Their embedded sensors and digital capabilities change the way we live our lives. ...

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Who are you? Is it really you? So what?
14 | Sep

In the sometimes confusing world of identity in the digital age, should it really be that confusing? Identity is a popular topic these days....

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What questions should be asked of anyone handling your sensitive data?
05 | Oct

It seems every day a new company pops up to handle identity and related sensitive data; what should they do to earn your trust? CANBERRA, Au...

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The DNA of Identity
14 | Oct

Identity can be both simple and complex. When identity is important, how accurate and foolproof does it need to be? Online identity can be c...

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